These Terms of Use (“Terms”) settle the terms and conditions under which you may access and use this website and/or other future platforms offered by Company (“Site”), which is provided and made available to you by Leche Media, S.A.S. de C.V. and its affiliates (“Company”, “Leche Media”, “we”, “our”, “us”).
Kindly note that by accessing and/or using the Site, you, your authorized representative and/or any entity you hereby represent (“you”, “your”) accept these Terms and the Privacy Policy and agree to be bound by them. Therefore, it is your obligation to read these Terms and the Privacy Policy carefully and make sure you agree with them before any access or use of the site.
Please be advised that by subscribing to our services, you will also be subject to the relevant License or End User License Agreement (“ELA”) which applies to the specific subscription and assets you purchased (“License”), which shall be read together with these Terms and the Privacy Policy (together the “Agreement”). Capitalized terms used but not defined herein, shall have the respective meanings given to them in the License.
You hereby represent and warrant that: (1) you have read the Agreement, understood the stated therein and you hereby agree to engage with the Company under its terms; (2) your age does not limit you from lawfully engaging in the Agreement and that you are not legally prohibited from entering into the Agreement; (3) you are authorized to enter into and perform the Agreement for yourself or for the entity the details of which were specified upon subscription to our services.
Leche Media allows its users to buy physical products such as Clothing & Apparel, various accessories such as stickers, posters, and music vinyl, digital products, such as instrumental music beats (exclusive & non-exclusive leases), cover artworks and services consisting of music production and audio engineering, specifically audio mixing, audio mastering, music composition for exclusive use, and custom packages containing these services through its website www.lechemedia.com.
In order to use Leche Media services and its' various licenses for using the Assets as specified in these Terms and in the License, you are required to (i) open an account in the Site, (ii) provide us with your accurate and full details, and (iii) pay any applicable fees, except in case of a free trial account. You are forbidden from providing us a nonexistent email address or an email address which does not belong to you, impersonating another person or entity, or misleading us in any other way regarding your identity or your payment method information.
You are required to protect the confidentiality and safety of the account details (username and password), and you will bear full and exclusive liability for all activities in your account. You must inform us immediately of any unauthorized use of your account
These Terms and the Privacy Policy will apply to you if you access the Site. The License will remain in effect through the period of your subscription or purchase terms to our services and it will be automatically renewed for additional similar periods unless you notify us of your intention not to renew within 14 calendar days before renewal. Upon renewal of your subscription, the payment method you provided us will be automatically charged for the renewal period fees and will only be refunded pursuant to our Refund Policy below.
Upon termination of the Agreement for any cause whatsoever, the rights granted to you under these Terms, or the License will automatically expire, and you hereby undertake to immediately cease accessing, downloading and using any Assets, except as allowed under the License.
You can terminate your monthly subscription at any time by contacting our Customer Support / using the cancellation feature in your account. If you do so, your subscription will be terminated at the end of your current billing period, and you will not be charged thereafter. Until then, you will continue to have access to Leche Media services under this Agreement.
We really care about your privacy, and we make our best efforts to be fully transparent about our use of your information. Please review our Privacy Policy to learn how we collect and use your personal information and cookies.
Leche Media is committed to complying with the sanction’s laws and regulations of Mexico, the United States, and Europe Union. Accordingly, we will not trade with or provide any services to sanctioned countries or individuals/entities named on a sanctions list.
We accept credit or debit cards. We currently accept payments through Paypal and Stripe. Visitors should check the processing fee for their credit or debit card company or payment service provider before placing an order. Any tax and/or shipping costs will be clearly stated at checkout and will be reflected on the order’s total price. Leche Media will not be responsible for any additional costs incurred as a result of transactions concluded without consultation with the debit/credit card company or any payment provider.
You can cancel your order up to the point before payment has been processed by your system. Returns for physical products are addressed in Section 18 of this document.
You will only be entitled to receive a refund for any fees paid to us if (1) you cancel your subscription within 14 calendar days from the date of its purchase and/or renewal (“Refund Period”) and (2) you did not download any Assets during such Refund Period and/or used the plugins and/or used the software and exported any file or Asset. You hereby understand and agree that you will not be entitled to any refunds if: (i) you do not ask the Company for refund during the Refund Period; or (ii) you download any Asset from the Site during the Refund Period.
For the avoidance of doubt, this Section 8 does not apply to trial accounts, and therefore, if you are a subscriber with a trial account, you will not be entitled to any refund.
All the information, the Assets and contents included in the Site and the services offered by the Company, inclusive without limitation of any text, illustrations, graphics, sound, sound recording, musical works, clips, graphic segments, software applications, graphs, photos, video templates, plugins, Company’s name, trademarks and logos, including without limitation those used in the Site, are protected by copyrights and intellectual property rights of the Company or of its artists (“Proprietary Content”).
You are forbidden from using the Company’s name, trademarks and logos, including without limitation those used in the Site. Moreover, as further specified in the License, you are forbidden from using the original Assets names and/or the artists names or artistic names.
You hereby acknowledge and confirm that you do not and will not have any ownership and/or intellectual property rights in the Proprietary Content and/or recordings and/or the Assets and/or the contents of the Site and/or the Site’s trademarks and its design, and that your right is restricted to the limited rights granted to you in these Terms and in the License.
The Agreement grants you an authorization to use the Site and the Assets strictly in accordance with the provisions of the Agreement and is conditioned by your undertaking not to violate or be involved in any activities that violate any terms of the Agreement, and specifically in activities which cause the violation of intellectual property rights and/or deviation from the provisions of the License.
You may not reverse engineer, decompile, or disassemble any part of any source code contained within the Site, or any of the Proprietary Content, including the video templates and plugins or avoid, bypass, remove or impair any technological measure that limits access to them.
If you believe that any content on the Website or the Services violate or infringe upon your intellectual property rights please notify us immediately of the alleged infringement at contact@leche.media with all specifics necessary for us to consider and respond to your complaint. You may be asked to provide additional information and follow additional procedures for us to act on your complaint.
If you learn that any Content is subject to a threatened or actual third-party claim of infringement, violation of another right, or any other claim for which Leche Media or any of their respective affiliates may be liable, you will promptly notify Leche Media of any such claim. If Leche Media or any of their respective affiliates learns of such a claim from you, the third party or otherwise and Leche Media, in its sole good faith discretion, determine that the claim raises an inappropriate legal risk, upon notice from us, you will: (i) remove the Content from your computer systems and storage devices (electronic or physical), and (ii) cease any future use of the Content at your own expense if possible. If you do remove and cease use of the Content, we may choose to refund your fees for the applicable Content or without charge provide you with other content that we determine with your consent, not to be unreasonably withheld or delayed, is comparable, subject to the other terms and conditions of these Terms. Repeat infringers will be terminated and barred from using the Website.
If we are notified that any Assets infringes third party copyright or other rights, we may in our sole discretion remove such Assets from the Site or take other steps that we deem necessary, without any prior notification.
You hereby acknowledge that any unauthorized use by you and/or by anyone on your behalf of any of the Assets or the Site or in a manner deviating from the conditions of the Agreement, constitute a breach of the Agreement as well as a violation of the copyright laws, and the Company and anyone on its behalf have the full right to exercise all rights and remedies available to it by law in such case. To the extent the violation is done by a third-party using Assets that were downloaded by you or using your subscription (for example: your employees, contractors, clients), then you are responsible for such a violation, and you are required to take all possible actions to immediately cease the violation.
Leche Media will be entitled, among other remedies, at its exclusive discretion and without any prior notice, to block your access to the Site and/or its services, temporarily or permanently, in case you violate any applicable law and/or any terms of the Agreement, or in case of an interruption of the Company’s or its Site’s regular activity, and you will have no claim or demand in this regard.
Leche Media reserves the right to disclose your personal information or information about your use of the Site inclusive of the content used therefrom without obtaining your permission, if such disclosure is necessary in order to: (1) obey legal requirements or comply with orders issued in a legal proceeding or by a competent authority by any law; (2) enforce the Agreement; or (3) protect the Company’s or anyone else’s rights in the event of a breach of the Agreement by you or anyone on your behalf.
YOU EXPRESSLY UNDERSTAND AND AGREE THAT: (I) THE SITE AND SERVICES PROVIDED BY LECHE MEDIA ARE PROVIDED‘AS-IS’AND‘AS AVAILABLE’WITHOUT WARRANTY OF ANY KIND, INCLUDING WITHOUT LIMITATION, TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY OTHER WARRANTY THAT MIGHT ARISE UNDER ANY LAW; (II) LECHE MEDIA DOES NOT WARRANT THAT THE SITE OR ITS’SERVICES WILL BE UNINTERRUPTED OR IMMUNE TO DAMAGE, MALFUNCTIONS, DEFECTS OR FAILURES IN THE PRODUCTS, HARDWARE, SOFTWARE, COMMUNICATION SYSTEMS AND LINES, AT THE SITE OR AT ANY OF ITS SUPPLIERS; (III) LECHE MEDIA WILL BEAR NO LIABILITY IN CASE ANY OF THE ASSETS IS NOT AVAILABLE IN THE SITE, FOR ANY REASON WHATSOEVER, DURING THE TERM OF THE AGREEMENT; (IV) LECHE MEDIA WILL BEAR NO LIABILITY IN ANY MANNER FOR THE USE OF ANY OTHER ADDITIONAL CONTENTS WHICH YOU MAY INTEGRATE IN THE PROJECTS AND YOU WILL SOLELY BEAR FULL AND EXCLUSIVE LIABILITY FOR USING THEM; (V) LECHE MEDIA RESERVES ITS RIGHT TO REMOVE AND/OR ADD ASSETS TO THE SITE AT ANY TIME AT ITS EXCLUSIVE DISCRETION AND YOU WILL BEAR NO CLAIMS OR ARGUMENTS IN THIS REGARD; (VI) LECHE MEDIA WILL BEAR NO LIABILITY FOR ANY DIRECT OR INDIRECT DAMAGE, PECUNIARY OR ANOTHER, WHICH YOU MIGHT INCUR CONSEQUENT UPON: (1) YOUR USE, OR INABILITY TO USE THE SITE, THE LEARNING MATERIALS, THE SERVICES AND ANY WEBSITES LINKED TO IT; (2) CHANGES LECHE MEDIA MAY MAKE TO THE SITE AND ITS SERVICES, ALL OR ANY OF THEM; (3) CEASING, TEMPORARILY OR PERMANENTLY, THE PROVISION OF ITS SERVICES, ALL OR ANY OF THEM; (4) CHANGING, ADDING OR REMOVING ANY OF THE SERVICES’ CHARACTERS OR PROPERTIES, ALL OR ANY OF THEM; (5) CHANGING, ADDING OR REMOVING ANY CONTENTS, RECORDINGS OR ASSETS FROM THE SITE, ALL OR ANY OF THEM; (VII) LECHE MEDIA, OR ANY OF ITS DIRECTORS, OFFICERS, EMPLOYEES, SHAREHOLDERS OR AGENTS, WILL BEAR NO LIABILITY FOR ANY KIND OF DAMAGE IN CONNECTION WITH ANY CLAIM, LOSS OR DAMAGE ARISING UNDER OR OUT OF THIS AGREEMENT.
You hereby undertake to indemnify Leche Media, its subsidiaries, affiliates, licensors, employees, officers, directors, agents, service providers and artists and anyone on their behalf for any argument, claim, damage, loss, loss of profit, payment or expense (inclusive of lawyer’s fee and legal expenses) that might arise due to your use of the Company’s Site and services, your breach of the provisions of the Agreement or any use you make of Company’s services in violation of any applicable law or third-party rights.
Shipping charges and expected delivery dates are displayed on the checkout page at the time of your order. This information also appears in your order confirmation email. Tracking information shall be provided for all orders.
We manufacture, package, and ship your order as soon as we get credit card authorization and verification. Based on our warehouse locations and your shipping address, we determine the most efficient shipping carrier for your order. The carriers that may be used are FedEx, Estafeta, DHL, UPS, USPS, Mexpost, Enviopack, and others depending on your location.
Shipping may be delayed due to natural calamity, COVID, social or cultural circumstances, etc. Leche Media will not be responsible for late delivery in those cases.
Unclaimed shipments are returned to our store and reshipment charges may be borne by the customer.
If we find an unusual pattern when returning an item that does not seem fit (e.g. if the returned item does not match the description), your account will be deactivated and all related accounts will be deactivated.
If you think we made a mistake, please contact support@leche.media
We provide replacement only if the products delivered are defective, damaged, or different than the order placed and if we are notified within a maximum period of one week after receiving the product. If you need to exchange for the same product or request help with your order, please email us at support@leche.media
When subscribing, buying or using Company’s services or products, you may also be using the services of one or more third parties, such as internet or payment services providers or platforms in which you upload your Projects (ex: Television, Youtube, Facebook, etc). Such third parties might have their own terms of use, agreements and policies which may apply to you. You acknowledge and agree that Company is not responsible or liable for any such third parties’ services and terms nor for the compliance with them. We strongly encourage you to carefully read any such third-party terms of use and policies and make sure you comply with them.
Company has the right to change the conditions of these Terms, the License and the Privacy Policy from time to time at its exclusive discretion. Upon making the changes, the new version of the Terms, License and/or Privacy Policy will be posted on the Site. You are advised to check for updates regularly. In the event of material changes, we might provide you with a notice. If you do not agree to the changes in any such terms, you must cease accessing and using the Site and Company’s services and cease downloading Assets. By continuing to access or use the Site, the services and the Assets you agree to be bound by the updated version of the Agreement, which will apply to you in its entirety.
We may change our prices from time to time. In such case, we will notify you in advance and such change will only apply to you by your coming billing cycle.
The Company is entitled to assign and/or transfer and/or deliver its rights and/or its undertakings according to the Agreement, in whole or in part, to third parties as it may see fit and at its exclusive discretion. Any such Company’s transferee will, in turn, be entitled to transfer any such rights/undertakings to other parties as it may see fit without having to obtain your consent.
You hereby agree that we will be able to send you email messages referring to the Company’s services and other various subjects, inclusive with regards to benefits granted to the Company’s subscribers. If you do not want to receive our promotional or marketing emails, you can withdraw your consent at any time following the instructions in our Privacy policy.
Notices according to the Agreement will be given in writing and be sent by email according to the email address you specified in the registration form. Any delivery of a notice by email as stated above will be considered a lawful delivery.
You bear responsibility for payment of all taxes and expenses applying to you in connection with the Agreement and/or your use of the Assets, to the extent such may apply. In the event the Company is required to pay any such taxes and expenses on your behalf, we will be entitled to charge you for any such amounts without notifying you.
The Agreement constitutes the entire agreement between you and the Company with respect to your access and use of the Site, the Assets and the Company’s services and any prior or future agreement and/or undertaking and/or declaration not specifically included in the Agreement will not be valid. You hereby waive in advance any claim according to which the Agreement was changed and/or amended and/or canceled by conduct or by any correspondence between you and Company or anyone on its behalf.
If and to the extent any provision of the Agreement is decided by court to be invalid, illegal or unenforceable, it will not derogate from the validity of the other provisions of the Agreement.
These Terms do not affect your statutory rights.
The laws of Mexico will exclusively apply to the Agreement, without giving effect to any rules or principles of conflict-of-law, and the jurisdiction to hear any issue resulting from or regarding the Agreement, directly or indirectly, will be given exclusively and uniquely to the Mexico City courts and no other court anywhere else.
It is your responsibility to carefully check the operating system requirements for the software and plugins. These can be found on our website or email us at support@leche.media
You acknowledge and agree that you are responsible for purchasing of products or the downloading, installation, management, and operation of the software and/or plugins.
The software and plugins that we supply to you must be as described, fit for purpose and of satisfactory quality. In the event that the software or plugins do not conform to these standards and your hardware meets our minimum technical specifications, please contact our Customer Support team , indicating the function you were using when you experienced the malfunction and any error message, who can provide you with assistance and support. Our Customer Support team will advise you whether you may be entitled to a repair or a replacement of the software or plugins.
In the event of a defect and/or fault in our software or service, you may be entitled to a refund, repair or compensation under your statutory rights. You shall not be entitled to a refund, repair and/or compensation where:
We will not be held responsible if the software, plugins and/or content delivered are incompatible with your system or for incompatibilities caused by equipment that has been modified to disable regional encoding. As a result, we recommend that you check the software, plugins and/or content delivered in an alternative machine before contacting us.
Last update: March 13, 2024
If you have any problems or questions, please email us at support@leche.media